FAQ
Contact Us
Forgot Password
Rules
Payments
Chat
DEPOSIT
WITHDRAWAL
Payment methods
Type
Fee
Process time
Minimum Per Transaction
Maximum Per Transaction
 
 
Credit Card
Free
Instant
€10
€5000
Details
Fee Process Time
Free Instant
Min. Max.
€10 €5000

Make instant deposits into your Vegas Hero account, free of charge, using your VISA credit card.* Simply head over to your account page, click “Deposit”, choose the icon corresponding to the “VISA credit” payment method, enter in the amount you’d like to deposit and follow the instructions. Upon completion of all steps, your funds will appear in your Vegas Hero account. There may be an extra level of security attached to your card/bank account that re-directs you to a page where you’ll need to enter a pin before completing the transaction. Please make sure that the name on the card matches the name registered to your Vegas Hero account.
*Where applicatory/authorised/supported by the card scheme

 
Debit Card
Free
Instant
€10
€5000
Details
Fee Process Time
Free Instant
Min. Max.
€10 €5000

Make instant deposits into your Vegas Hero account, free of charge, using your VISA Electron.* Simply head over to your account page, click “Deposit”, choose the icon corresponding to the “VISA Electron” payment method, enter in the amount you’d like to deposit and follow the instructions. Upon completion of all steps, your funds will appear in your Vegas Hero account. There may be an extra level of security attached to your card/bank account that re-directs you to a page where you’ll need to enter a pin before completing the transaction. Please make sure that the name on the card matches the name registered to your Vegas Hero account.
*Where applicatory/authorised/supported by the card scheme

 
Credit Card
Free
Instant
€10
€5000
Details
Fee Process Time
Free Instant
Min. Max.
€10 €5000

Make instant deposits into your Vegas Hero account, free of charge, using your Mastercard.* Simply head over to your account page, click “Deposit”, choose the icon corresponding to the “Mastercard” payment method, enter in the amount you’d like to deposit and follow the instructions. Upon completion of all steps, your funds will appear in your Vegas Hero account. There may be an extra level of security attached to your card/bank account that re-directs you to a page where you’ll need to enter a pin before completing the transaction. Please make sure that the name on the card matches the name registered to your Vegas Hero account.
*Where applicatory/authorised/supported by the card scheme

 
Debit Card
Free
Instant
€10
€5000
Details
Fee Process Time
Free Instant
Min. Max.
€10 €5000

Make instant deposits into your Vegas Hero account, free of charge, using your Maestro.* Simply head over to your account page, click “Deposit”, choose the icon corresponding to the “Maestro” payment method, enter in the amount you’d like to deposit and follow the instructions. Upon completion of all steps, your funds will appear in your Vegas Hero account. There may be an extra level of security attached to your card/bank account that re-directs you to a page where you’ll need to enter a pin before completing the transaction. Please make sure that the name on the card matches the name registered to your Vegas Hero account.
*Where applicatory/authorised/supported by the card scheme

 
Voucher Card
Free
Instant
€10
€250
Details
Fee Process Time
Free Instant
Min. Max.
€10 €250

Ticket Premium is a new, European voucher scheme that utilises prepaid cards to allow for instant deposits into your Vegas Hero account.* They can be purchased online or, if you live in France or Belgium, from your nearest outlet. If you wish to use this transaction method to make a deposit, head over to your account page, click “deposit”, choose the icon corresponding to the “Ticket Premium” transaction method and enter the amount you’d like to deposit. Upon completing these steps, you’ll be redirected to Ticket Premium’s website, where you’ll need to key in your voucher number. Once all steps have been completed, your funds will instantly be made available in your account. For more information on TicketPremium, please visit www.ticket-premium.com.
*Where applicatory/authorised/supported by the scheme

 
E-wallet
Free
Instant
€10
€5000
Details
Fee Process Time
Free Instant
Min. Max.
€10 €5000

Secure and fast, Skrill facilitates instant transactions between it and your Vegas Hero account, via any device.* If you wish to use this transaction method to make a deposit, head over to your account page, click “Deposit”, choose the icon corresponding to the “Skrill” transaction method and enter the amount you’d like to deposit. You’ll then be redirected to Skrill’s website, where you’ll login to your account and confirm the transaction. Your funds will then immediately be made available in your Vegas Hero account. Make sure that the name attached to your Skrill account matches the name registered to your Vegas Hero account. To find out more or to create an account with Skrill, please visit www.skrill.com.
*Where applicatory/authorised/supported by the eWallet scheme

 
E-wallet
Free
Instant
€10
€5000
Details
Fee Process Time
Free Instant
Min. Max.
€10 €5000

The widely known e-Wallet Neteller allows for instant transactions between accounts across the world, safely, securely and free of charge.* If you wish to use this method to make a deposit, head over to your account page, click “Deposit”, choose the icon corresponding to the “Neteller” method and enter the amount you’d like to deposit. If it’s your first time using this method, you’ll be required to enter your Neteller secure ID, along with either your account number or email address. However, once this is done, these details will be saved in your Vegas Hero account for future deposits. Make sure that the name attached to your Neteller account matches the name registered to your Vegas Hero account. To find out more or to create an account with Neteller, please visit www.neteller.com.
*Where applicatory/authorised/supported by the eWallet scheme

 
E-wallet
Free
Instant
€10
€1000
Details
Fee Process Time
Free Instant
Min. Max.
€10 €1000

Ecopayz, like Neteller, is an e-Wallet that allows for instant transactions between accounts across the world safely, securely and free of charge.* Ecopayz accounts can be topped up either through your bank account or a credit/debit card. If you wish to use this method to make a deposit, head over to your account page, click “Deposit”, choose the icon corresponding to the “Ecopayz” method and enter the amount you’d like to deposit. And just like that, your funds will instantly be made available in your account. Make sure that the name attached to your Ecopayz account matches the name registered to your Vegas Hero account. For more information on Ecopayz, visit www.ecopayz.com.
*Where applicatory/authorised/supported by the eWallet scheme

 
Prepaid Virtual Card
Free
Instant
€10
€5000
Details
Fee Process Time
Free Instant
Min. Max.
€10 €5000

With Entropay, players can make use of online prepaid cards which are topped up using either debit/credit cards or bank transfers. Allowing users to top-up in EUR, GBP, and USD, this method is secure and risk-free. To deposit into your Vegas Hero account, click ‘Deposit’ from your home screen. From the dropdown menu, select the debit/credit card icon and the amount you would like to deposit. Make sure the name on the Entropay account matches the Vegas Hero account. To learn more please visit Entropay.

Payment methods
Type
Fee
Process time*
Minimum Per Transaction
Maximum Per Transaction
 
 
Credit Card
Free
1-3 Business Days**
€10
€2300
Details
Fee Process Time*
Free 1-3 Business Days**
Min. Max.
€10 €2300

Make instant withdrawals, free of charge, via your VISA credit card.** Simply head over to your account page, click “withdraw”, choose the icon corresponding to the “VISA credit card” method and follow the instructions provided. Please make sure that you are using the same card you used to make a deposit, and that the name on the card matches the name registered to your Vegas Hero account for a smoother withdrawal process.
*upon review & approval
**Where applicatory/authorised/supported by the card scheme

 
Debit Card
Free
1-3 Business Days**
€10
€2300
Details
Fee Process Time*
Free 1-3 Business Days**
Min. Max.
€10 €2300

Make instant withdrawals, free of charge, via your VISA Electron.** Simply head over to your account page, click “withdraw”, choose the icon corresponding to the “VISA Electon” method and follow the instructions provided. Please make sure that you are using the same card you used to make a deposit, and that the name on the card matches the name registered to your Vegas Hero account for a smoother withdrawal process.
*upon review & approval
**Where applicatory/authorised/supported by the card scheme

 
Credit Card
Free
1-3 Business Days**
€10
€2300
Details
Fee Process Time*
Free 1-3 Business Days**
Min. Max.
€10 €2300

Make instant withdrawals, free of charge, via your Mastercard.** Simply head over to your account page, click “withdraw”, choose the icon corresponding to the “Mastercard” method and follow the instructions provided. Please make sure that you are using the same card you used to make a deposit, and that the name on the card matches the name registered to your Vegas Hero account for a smoother withdrawal process.
*upon review & approval
**Where applicatory/authorised/supported by the card scheme

 
E-wallet
Free
Instant**
€10
€2300
Details
Fee Process Time*
Free Instant**
Min. Max.
€10 €2300

Secure and fast, Skrill facilitates instant transactions between it and your Vegas Hero account, via any device.** If you wish to use this transaction method to make a withdrawal, head over to your account page, click “withdraw”, choose the icon corresponding to the “Skrill” method and enter the amount you’d like to withdraw. Upon completing these steps, you’ll be redirected to Skrill’s website, where you’ll login to your account. Your funds will then immediately be made available in your Skrill account. Make sure that the name attached to your Skrill account matches the name registered to your Vegas Hero account. A handy tip to save time: Skrill provides a ‘remember me’ feature that speed up the withdrawal process by keeping you logged in.
*upon review & approval
**Where applicatory/authorised/supported by the eWallet scheme

 
E-wallet
Free
Instant**
€10
€2300
Details
Fee Process Time*
Free Instant**
Min. Max.
€10 €2300

The widely known e-Wallet Neteller allows for instant transactions between accounts across the world safely, securely and free of charge.** If you wish to use this transaction method to make a withdrawal, head over to your account page, click “withdraw”, choose the icon corresponding to the “Neteller” transaction method and enter the amount you’d like to withdraw. Make sure that the name attached to your Neteller account matches the name registered to your Vegas Hero account.
*upon review & approval
**Where applicatory/authorised/supported by the eWallet scheme

 
E-wallet
Free
Instant**
€10
€2300
Details
Fee Process Time*
Free Instant**
Min. Max.
€10 €2300

Ecopayz, like Neteller, is an e-Wallet that allows for instant transactions between accounts across the world safely, securely and free of charge.** Ecopayz accounts can be topped up with either your bank account or a credit/debit card. If you wish to use this transaction method to make a withdrawal, head over to your account page, click “withdraw”, choose the icon corresponding to the “Ecopayz” method and enter the amount you’d like to withdraw. Make sure that the name attached to your Ecopayz account matches the name registered to your Vegas Hero account.
*upon review & approval
**Where applicatory/authorised/supported by the eWallet scheme

Prepaid Virtual Card
Free
1-3 Business Days*
€10
€2300
Details

Entropay users are able to use a virtual prepaid card that can be funded via debit/credit cards or bank transfers. Entropay is safe and speedy service that player can make use of in EUR, GBP, and USD. To withdraw from your Vegas Hero account, navigate to ‘My Account’, followed by ‘Withdraw’. Select the debit/credit card icon and enter the required withdrawal amount. The name which appears on the Vegas Hero account must match Entropay in order to work. To learn more please visit Entropay.

 
Online Bank Transfer
Free
3-5 Business Days**
€10
€2300
Details
Fee Process Time*
Free 3-5 Business Days**
Min. Max.
€10 €2300

Withdraw your winnings from your Vegas Hero account straight into your bank account by heading to your account page, clicking “withdraw” and entering the sum you would like to withdraw.** Following completion of these steps, a confirmation email will be sent to the address registered to your Vegas Hero account. Make sure that the name attached to your bank account matches the name registered to your Vegas Hero account.
*upon review & approval
**Where applicatory/authorised/supported by the card scheme.

Licensing and Regulation

Genesis Global Limited is incorporated under the laws of Malta (C65325) at registered address Level 6A, Tagliaferro Business Centre, Gaeity Lane, High Street, Sliema, SLM 1549, Malta. Genesis Global Limited is licensed and regulated by the Malta Gaming Authority with licence number MGA/B2C/314/2015 issued on the 5th August 2016 and also by the UK Gambling Commission with licence number 000-045235-R-324169-007. Gambling can be harmful; our Responsible Gaming page helps you to stay in control.


UNDER AGE GAMBLING IS AN OFFENCE.


Please rotate your device