We look after you, so that your mind is at ease and you can enjoy an out of this world experience.
Vegas Hero is strictly regulated by some of the most prestigious governing bodies from around the world. We ensure that all games and financial transactions are handled properly and transparently monitored. We do this by complying with all guidelines in order to provide you maximum protection.
Safe, responsible and secure - stick with Vegas Hero.
Is Vegas Hero licensed?
The Vegas Hero website is operated by Genesis Global Limited of Tower Gate Place, Tal-Qroqq Street, Msida, MSD 1703, Malta. Genesis Global Ltd is a company incorporated under the laws of Malta with registration number C65325, that operates under a Class 1 on 4 license number MGA/CL1/1150/2015 issued on 5th August, 2016 which is licensed and regulated by the Malta Gaming Authority (MGA).
Vegas Hero is also regulated by the UK Gambling Commission (UKGC) with License Number 000-045235-R-324169-001.
UK customers wagering via the website are doing so in reliance on the license issued by the UK Gambling Commission. Games from Microgaming, Quickspin, Play'n Go, Evolution and NYX are licensed and regulated by the Government of Curacao.
Is my information safe?
Every document you send us is kept in a secure environment, only accessible to selected senior security personnel. We also use the latest in industry approved Secure Sockets Layer (SSL) encryption technology (this is the same technology level that the banks use to protect your data) to ensure any information you send us is kept safe, secure and fully encrypted.
All your financial data, such as credit/debit card information and your personal data (name, address and phone number), remains fully protected.
From the moment you log in to your Vegas Hero account, all communication between your web browser and the Vegas Hero.com website is protected using industry-standard encryption technology.
A last point to note is that Vegas Hero will never share any personal or account data with any third party.
Is my money safe?
Yes - 100%.
We take your privacy and security very seriously, using the latest encryption technology to ensure that your financial details and transactions remain completely protected.
On top of this, all our payment methods are PCI compliant and conform to PCI standards. So your card details are always safely handled and meet the highest security standards for payments, withdrawals and deposits.
We accept all major credit cards as well as many other online payment methods such as eWallets.
Why do you need my personal information?
We need to know your age and home address to confirm your identity. In order to verify your account so we can allow you to make real money transactions and play on our games, you may need to provide supporting documents to prove this.
Our aim is to guarantee a safe gaming environment for all our players, so we perform daily security checks to make sure that your information is handled securely at all times.
For more information on Vegas Hero please check out our About Us page.
Spam, spam go away and never come back again!
We don’t send mass automated emails telling you about stuff that isn’t relevant to you and we would never ever, in a million years, purchase or sell email lists or use third party email lists, in any way, shape or form.
We will only send you out of this world offers that are specifically tailored to suit you. If you don’t like them, you can always let us know by contacting our support to explain or simply unsubscribe.
We want you to enjoy an exhilarating experience that will keep you on the edge of your seat, as you enjoy all our games and great offers!